How it works
What we do:
|Mens Ties||Ladies Scarves||Ladies Bow Ties|
|Crossover Bow Ties||Mens Bow Ties||Cravats|
3 Simple Steps:
Once you've selected your items, we book your order in to be made. Here's how it works:
1) First we order and prepare the fabric for cutting;
2) We then cut every item using our tailored in-house patterns;
3) Next our expert machinists sew and hand finish every item;
4) Each item then is pressed and prepared for quality checking;
5) Your order is quality checked by our Production Manager;
6) We then pack your order and get it ready for collection by Royal Mail.
7) Your order is dispatched and we send you a email or text to let you know it's on its way :)
The whole process will take 2-3 weeks (unless we've agreed a different timing), and we'll monitor it all the way to make sure it all goes smoothly. If you have any questions in the meantime, our customer service colleagues will be only happy to help. You can email them direct at email@example.com or use the contact form on our website.
Timings for different products:
Swatches - Sent immediately, usually arrive within 3-4 days.
Samples - Usually dispatched within a week.
Ties, Cravats, Bow Ties, Scarves etc - Made to order, currently 2-3 weeks (see above).
All of our products are made to order, which currently takes 2-3 weeks except where listed above. If you need anything quicker, please contact us and let us know.
Step 1 - Order swatches
The first thing to do is have a look through all the colours you can choose from. There are over 300 available, so once you're there, filter by the colour you want and order fabric swatches to compare them to your company colours.
Step 2 - Order a sample
Once you've found the colour you want, you can order a sample of the items you want to order. This usually takes a week to make and will be the exact same as the final finished item. If the sample isn't right you can return it for a refund.
Step 3 - Place full order
Once you've confirmed the colour and the sample are correct, then you can place your full order for everything you need. You can do this online, or just email us as we'll set it up for you. Orders will take around 2-3 weeks to complete.